Privacy Policy

We collect information you provide when making a booking: your name, mobile number, email address, pickup and drop locations, travel date, and payment details (processed securely via Razorpay — we never store card numbers).

We also collect device and usage data such as your IP address, browser type, and pages visited to improve our service.

Your information is used to:

• Confirm and manage your cab bookings
• Assign and coordinate with drivers
• Send booking confirmations and updates via SMS and email
• Respond to your support queries
• Improve our platform and personalise your experience

We share your name and phone number with the assigned driver so they can contact you. We do not sell your personal data to third parties. We may share information with Razorpay (payment processing), mapping APIs, and our cloud hosting provider — all of whom are bound by data protection agreements.

We retain your booking and personal data for up to 3 years for legal and tax compliance. You may request deletion of your data at any time by emailing kobocabs@gmail.com.

Our website uses cookies to maintain your session and improve performance. You can disable cookies in your browser settings, though some features may not work correctly.

All data transmitted between your browser and our servers is encrypted using TLS. Payments are processed by Razorpay and are PCI-DSS compliant.

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at kobocabs@gmail.com.

For privacy-related questions, reach us at kobocabs@gmail.com or call +91 8755 718911. Our registered address is Near Samar Timber, Shanti Vihar, Badaun Road, Bareilly, UP 243001.